FAQ

How long is the taxi ride from the hotel to Kanazawa Station?

It takes about 20 minutes by taxi…
Do you guys offer luggage storage after checkout or luggage delivery?

The hotel also accepts packages f…
What time are the communal baths available?

The public bath is open until 23:…
How big are the futon beds? Can you compare them to USA bed sizes?

Basically, the futons and beds we…
Is there an airport shuttle service?

Motoyu Ishiya does not offer an a…
Are there rooms that are not suitable for those with weak legs or backs?

The ‘Kujaku Room’ and ‘Tori Room’…
Are there rooms where children are not allowed to stay?

The ‘Kujaku Room’ is located on t…
Is there an open-air bath in the guest room?

There is no open-air bath, but we…
Is it allowed to bring in alcohol?

Bringing alcohol is allowed only …
Is there a curfew?

The curfew is until 22:00.

Dear Customer,

Our inn retains the charming atmosphere of traditional Japanese architecture and is not equipped for barrier-free access. Elderly guests or those with mobility difficulties may find the stairs and other features challenging.

Surrounding our inn, you will find nostalgic Japanese scenery, and opening the windows may allow insects to enter.

We strive to preserve the tranquil ambiance of this mountain retreat. While this may cause some inconvenience, we kindly ask for your understanding.

Motoyu Ishiya Owner